FAQs
Iowa Landscape Supply
What is your return policy?
All materials must be returned within thirty (30) days of the sales receipt or invoice date and must include the original receipt or invoice. A twenty percent (20%) restocking fee applies to all accepted returns. We do not issue credit for broken materials, sorted materials, scraps, bulk products, natural stone products, railroad ties, or treated timbers. If Iowa Landscape Supply collects returned materials, a pickup charge equivalent to a delivery charge will apply. All materials are F.O.B. our yard unless otherwise noted.Do you accept returns on bulk products or natural stone?
No, we do not accept returns or provide credit for bulk products, natural stone products, railroad ties, or treated timbers.Is Iowa Landscape Supply responsible for damage during delivery?
No, Iowa Landscape Supply cannot assume liability or responsibility for any damage that may occur on the customer's property during the delivery process.What is your pallet policy?
All pallets are included in the charges on sales receipts or invoices. We will issue refunds only for pallets returned in good condition within thirty (30) days of purchase when accompanied by the original receipt or invoice.Do website images accurately reflect material colors?
The colors and images shown on our website may differ from the actual materials due to variations in digital display.Do you offer free quotes?
Yes, we provide complimentary quotes on all landscape materials without any obligation.What types of materials do you sell?
We offer a comprehensive selection of hardscape materials for all your landscaping needs.






