FAQs

Iowa Landscape Supply

  • What is your return policy?

    All landscape materials must be returned to Iowa Landscape Supply within thirty (30) days of the sales receipt or invoice date and must include the original receipt or invoice. A twenty percent (20%) restocking fee applies to all accepted returns. No credit is issued for broken materials, sorted materials, scraps, bulk products, natural stone products, railroad ties, or treated timbers. If we pick up returned items, a pickup charge equal to a delivery charge will apply. All items are F.O.B. our yard unless otherwise noted.
  • Do you accept returns on bulk products or natural stone?

    No. While we accept returns on certain landscape materials, bulk products, natural stone products, railroad ties, and treated timbers are not eligible for return or credit.
  • Is Iowa Landscape Supply responsible for damage during delivery?

    No. Iowa Landscape Supply is not liable or responsible for any damage that occurs on the customer's property during the delivery of your landscape materials.
  • What is your pallet policy?

    All pallets used to deliver your landscape materials are charged on sales receipts or invoices. Refunds are issued only for pallets returned in good condition within thirty (30) days of purchase and must be accompanied by the original receipt or invoice.
  • Do website images accurately reflect material colors?

    Colors and images of the landscape materials displayed on the Iowa Landscape Supply website may vary from the actual products.
  • Do you offer free quotes?

    Yes, we provide free quotes on all of your landscape materials.
  • What types of materials do you sell?

    Iowa Landscape Supply sells all types of hardscape and landscape materials, including retaining wall blocks, pavers, patio slabs, natural stone, decorative rock, mulch, soil, and boulders.